- 17 Jun, 2025
The answer to this question is not straightforward because it varies from passenger to passenger based on the check-in mode used, the route and destination of the flight, the selected airport, and other factors. Generally, South African Airways web check-in initiates 24 hours before departure time and stays open up to two hours before international flights. On the other hand, the check-in time varies from airport to airport, but the concerned airlines recommend international flight passengers check in 2.5 hours prior to departure.
How do I check in with South African Airways?
Many customers face issues regarding the check-in procedure; the primary reason is that they lack knowledge about the varied mediums through which they can execute this process. Knowing the varied check-in methods allows you to choose the one that suits you best and process it effortlessly. Below are some of the most efficient methods to check in with South African Airways. Please go through each procedure and evaluate it based on your suitability to find the most preferred one:
Check-in online with the South African Airways website
You no longer have to wait in long queues to check in because of the South African Airways web check-in facility. This facility opens 24 hours prior to the scheduled departure of your flight, so you get ample time to complete this process. Furthermore, it allows you to make changes to your existing reservations online during the check-in process, such as seat selection or upgrade. Here's how to check-in online with the concerned airline:
- Browse the official South African Airways website to commence the procedure.
- Tap the "Check-in" tab from the menu appearing on the home page to proceed.
- Enter the passenger's "Booking Reference" and "Surname" and press "Check-in."
- Follow the prompts appearing on your screen and enter the requested details.
- Once you complete the procedure, the "Download Boarding Pass" link will appear.
Access the Self-Service check-in kiosks for assistance
Most travelers have a misconception that the airport check-in method is hectic and time-consuming. However, this is not the truth because South African Airways provides multiple ways to check in at the airport. One such time-efficient check-in mode is the self-service check-in kiosk, which is the most suitable method when travel times are at peak, leading to long queues. The kiosk features user-friendly touchscreen devices with clear instructions, allowing you to complete the procedure instantly. Furthermore, the concerned airline provides helpful assistants near the machines to assist you with the check-in procedure.
Kerbside check-in service for premium flyers
Being an elite loyalty program member with the concerned airline comes with multiple benefits that enhance the passengers' journey in every way possible, including the check-in process. The Platinum, Platinum Elect, and Lifetime Platinum Members can access the VIP Kerbside check-in service, where the entire check-in formalities, from printing out boarding passes to dropping off baggage, will be handled by the airline's dedicated staff handles. These members can relax at the Platinum lounge while the airline's representatives are completing the formalities. The Lifetime Platinum Members can have three guests using this facility with them, while the Platinum and Platinum Elect Members can bring two guests with them.
Can I get my boarding passes with South African web check-in?
Passengers' biggest concern regarding the online check-in procedure is whether they can obtain their boarding passes through this method. The answer is yes; South African Airways allows its customers not only to check in online but also to get their e-boarding passes, saving them immense time. Once you have finished the web check-in process, you simply have to click the "Download Boarding Pass" link to get your passes on your device. This method can be executed via the concerned airline's application or website from any device.
