- 12 Aug, 2025
Turkish Airlines, also popularly called by its local or legal name Türk Hava Yolları Anonim Ortaklığı, is the national air carrier of Turkey, based at Atatürk Airport, and offers flight and cargo services to over 350 worldwide cities. The airline is well known for its flight services and safety. If you are looking to book a flight or need help with anything in Turkish, simply reach out to its customer service. This page brings up many ways that will help one get in touch with the Turkish Airlines customer service department.
Ways to contact Turkish Airlines.
Numerous contact ways are there which can be used to contact them, including online and offline. Let's understand each from the best.
Via WhatsApp: Turkish Airlines can also be contacted through WhatsApp. You can either go to their website and then choose the Get in Touch option to move to their contact page. There, you can reach them through WhatsApp; otherwise, you can simply go to the Get in Touch page and find the WhatsApp connect link. Simply click on that, and you will easily get to the WhatsApp chat area, where you can initiate a chat with the Turkish Airlines WhatsApp chat assistant.
Write an email: Sometimes you are unable to make calls to them. But there's another way that can get Turkish Airlines to reach you. You can write all your concerns by composing an email and sending it to customer@thy.com. As your email is sent, they will reply within a few days. To make them quickly reach you, kindly explain your queries briefly and make short and catchy subjects for your email. Also, attach supporting documents as well.
Via Phone call: You can call the Turkish Airlines customer support helpline number and speak to one of their representatives about your query. Kindly follow the steps below/;
- Dial +1 800 874 8875 with your calling device and use the Turkish Airlines customer service system.
- Follow the instructions given to you, and you will be able to get a service option that needs to be selected to move forward.
- Press the buttons, and your call will be transferred to an available agent.
- Address your concerns, and you will get quick responses from the agent.
Via Live Chat: Turkish Airlines offers chat support to its customers. To access it, visit the official website, find the Get in Touch option, and choose it from the menu. A chat icon is visible in the corner. Follow the instructions on the screen to start chatting with the chat assistant.
What is a good time to call Turkish Airlines?
One can call Turkish Airlines anytime, but they may have to wait in a queue. People can choose to avoid calling during the peak hours of the day and also on weekends or holidays because Turkish Airlines executives are busy or unavailable at those times.
How do you file a complaint against Turkish Airlines?
By using Turkish Airlines' complaint or feedback form, you can easily report anything that you find odd in their service. Here, kindly reach out to the Help Center and then select the feedback option. A form will appear. Now select the topic and fill in the appropriate details. Your issues will be reported to the support team. Within a few moments, you will receive a complaint number in your email and a response from a Turkish Airlines team member.
Final Thoughts
Hopefully, you've enjoyed learning from this content and understood how to contact Turkish Airlines from the UK. If you're still curious to learn more about the airline's services and about your queries, you can reach the Turkish Airlines support page. Do check their FAQs section; you may find the answers.
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